Effective date: June 04, 2025

Sentec AG operates the www.sentec.com Website.

This “Privacy Policy” informs about our policies regarding the collection, use, and disclosure of personal data when our services (website and mobile website) are used, and the choices users have associated with that data.

This Privacy Policy does not apply to third party websites, including those that may be accessed through the links contained in the Sentec website.

We use user data to provide and improve our Service. By using our service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to users.

Types of Data Collected

Personal Data

It is not necessary for users to register in order to get access to most of the Information in this website. However, while using our service, we may ask users to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, Country, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that a user visits, the time and date of visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to the user’s browser from a website and stored on the user’s device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

A user can instruct their browser to refuse all cookies or to indicate when a cookie is being sent. However, if the user does not accept cookies, that person may not be able to use some portions of our service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Sentec uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • To inform subscribers through newsletters if registered

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of the user’s state, province, country or other governmental jurisdiction where the data protection laws may differ than those from the user’s jurisdiction.

If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Switzerland and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Sentec will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

Sentec may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Sentec
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Use of Third-Party Services (Including International Data Transfers)

We use third-party service providers (“Processors”) to help us operate, market, and analyze our website and services. Some of these providers may process personal data on our behalf and may store data outside the European Economic Area (EEA), including in the United States. When data is transferred internationally, we take appropriate steps to ensure it is safeguarded according to GDPR standards (e.g., Standard Contractual Clauses, adequacy decisions).

Advertising & Analytics Platforms

  • Google Ads

  • Microsoft Advertising

  • Meta Ads (Facebook and Instagram)

  • Google Analytics

These platforms may use cookies, device identifiers, and similar tracking technologies to deliver personalized advertising and understand how users interact with our website. Google Analytics helps us monitor website traffic, user behavior, and engagement. Google may collect information such as your IP address, device information, and browsing activity across websites. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

You can also manage your advertising preferences or opt out of personalized ads through:

Marketing & Automation Tools

  • HubSpot – for customer relationship management, email communications, and marketing automation

  • Zapier – for automating data flows between apps and systems

  • Formstack – for collecting and securely storing form submissions

These tools help us improve communication, streamline operations, and deliver a better user experience.

Your Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We are committed to ensuring you can exercise these rights easily.

You have the right to:

  • Access the personal data we hold about you

  • Rectify inaccurate or incomplete personal data

  • Request erasure of your personal data (the “right to be forgotten”)

  • Restrict processing of your personal data

  • Object to our processing of your personal data where we rely on legitimate interests

  • Withdraw consent at any time if processing is based on your consent

  • Data portability – request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at [insert contact email]. We may ask for verification before fulfilling your request.

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with your local data protection authority.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@sentec.com

Data Protection Officer

The data protection officer for Sentec is:

Protekto Gruppe Kent Schwirz
Wendenstrasse 279
20537 Hamburg
Tel.: +49 (0)40 / 42 23 69 24
E-Mail: datenschutz@protekto.de